University of Westminster accessibility statement for events online platform (SpotMe)

This accessibility statement refers to the University Events web and mobile application provided by the University of Westminster. University Events Online Platform is a third-party system developed by SpotMe to provide online access for event attendees (later referred to as the “application”).

Third-party accessibility statement

An accessibility statement is available on the vendor’s website.

Feedback and contact information

If you need information from this system in a different format like accessible PDF, large print, easy read, audio recording or braille, please visit our digital accessibility contact us page for information on how to request this.

Reporting accessibility problems with this system

Please visit our digital accessibility contact us page for information on how to report an accessibility problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Ways to contact us

You can contact us by email or phone. If you prefer to visit us in person, get in touch and we’ll advise on which teams are available to meet with you. Information on how to contact us is available on our digital accessibility contact us page.

What we’re doing to improve accessibility

The University contracts with an external supplier SpotMe to provide this platform. Therefore, some of the issues identified are not within our control to address. We will raise these issues with the supplier and work with them to find solutions, where possible.

Live video is out of scope of the regulations and does not currently have captions. We are working to introduce it once available from the supplier.