Unibuddy Accessibility Statement

This accessibility statement applies to the Unibuddy platform found embedded within westminster.ac.uk/study/chat-with-our-students

This service is run by Unibuddy on behalf of the University of Westminster. We want as many people as possible to be able to use this service.

How accessible this website is

This service is provided by a 3rd party. The University of Westminster has worked with Unibuddy to assess WCAG compliance of the system. Unibuddy have more information about the actions they have taken to improve and assess accessibility in their accessibility policy, including links to the ShawTrust VPAT marking their full compliance with WCAG 2.1.

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please visit our digital accessibility contact us page for information on how to request this.

Reporting accessibility problems with this website

If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the service owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.

Please visit our digital accessibility contact us page for information on how to report an accessibility problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Westminster is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.

Preparation of this accessibility statement

This statement was prepared on 25 May 2022. It was last reviewed on 25 May 2022.

This website was last tested in March 2022. The test was carried out by ShawTrust on behalf of Unibuddy. The VPAT report provides further details.