This accessibility statement applies to Compass – Salesforce: https://compass.westminster.ac.uk
This website is run by The University of Westminster. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate the website using just a keyboard
- navigate the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Accessibility of the website
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please visit our digital accessibility contact us page for information on how to request this.
Reporting accessibility problems with this website
We have tested a sample of pages on the website. If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the website owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.
Please visit our digital accessibility contact us page for information on how to report an accessibility problem.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Technical information about this website’s accessibility
The University of Westminster is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
- Missing href – ensure elements are accessible by keyboard. Ensure that lists are structured correctly. The meaning of * is not given. Accordions do not notify all screen readers when they open or close. No heading text. aria-hidden used on parent of focusable element. Label hidden with display: none. There is no main landmark. The list contains empty list elements. Ensure elements that have scrollable content are accessible by keyboard. This fails WCAG 1.3.1 Info and Relationships (A)
- Reflow – Contact Us obscures page. Focus is hidden behind Search section. Content behind dialog is accessible. This fails WCAG 1.3.2 Meaningful Sequence (A)
- Ensure links are distinguished from surrounding text in a way that does not rely on color. Underlined used. This fails WCAG 1.3.3 Sensory Characteristics (A)
- The form field is missing a valid autocomplete="..." attribute. This fails WCAG 1.3.5 Identify Input Purpose (AA)
- Ensure links are distinguished from surrounding text in a way that does not rely on color. Ensure elements that have scrollable content are accessible by keyboard. This fails WCAG 1.4.1 Use of Color (A)
- Ensure the contrast between foreground and background colours meets WCAG 2 AA contrast ratio thresholds. Insufficient normal text contrast. This fails WCAG 1.4.3 Contrast (Minimum) (AA)
- Reflow – Contact Us obscures page. Text and links hidden in table. This fails WCAG 1.4.10 Reflow (AA)
- Button on hover color contrast. avatar image fails contrast. Ensure elements that have scrollable content are accessible by keyboard. This fails WCAG 1.4.11 Non-text Contrast (AA)
- Missing href – ensure elements are accessible by keyboard. aria-hidden used on parent of focusable element. Ensure elements that have scrollable content are accessible by keyboard. Skip to chat link. This fails WCAG 2.1.1 Keyboard (A)
- H1 heading in header. No nav landmarks. Skip to chat link. This fails WCAG 2.4.1 Bypass Blocks (A)
- Missing href – ensure elements are accessible by keyboard. Reflow – Contact Us obscures page. Focus is hidden behind Search section. Content behind dialog is accessible. This fails WCAG 2.4.3 Focus Order (A)
- Duplicate labels used. The meaning of * is not given. No heading text. This fails WCAG 2.4.6 Headings and Labels (AA)
- Reflow – Contact Us obscures page. Focus is not visible when using the keyboard. Content behind dialog is accessible. avatar image fails contrast. This fails WCAG 2.4.7 Focus Visible (AA)
- Reflow – Contact Us obscures page. Focus is hidden behind Search section. Content behind dialog is accessible. This fails WCAG 2.4.11 Focus Not Obscured (Minimum) (AA)
- Accessible text does not contain visible text. This fails WCAG 2.5.3 Label in Name (A)
- Reflow – Contact Us obscures page. Focus is hidden behind Search section. Content behind dialog is accessible. This fails WCAG 3.2.3 Consistent Navigation (AA)
- Title on non-interactive element. The meaning of * is not given. Legend empty. Ensure elements that have scrollable content are accessible by keyboard. This fails WCAG 3.3.2 Labels or Instructions (A)
- Invalid aria-describedby. No label for button element. Accordions do not notify all screen readers when they open or close. Ensure buttons have discernible text. Required ARIA attributes must be provided. input has no accessible name. Label hidden with display: none. Elements must only use permitted ARIA attributes. Elements must only use supported ARIA attributes. Non-active element in tab order. ARIA tooltip nodes must have an accessible name. This fails WCAG 4.1.2 Name, Role, Value (A)
- Notify user that they are about to book an appointment. This fails WCAG 4.1.3 Status Messages (AA)
We will ascertain how much we can remediate internally, with our development team and we will then liaise with the supplier to get their roadmap to fix the issues. We will update this accessibility statement with any progress or commitments by the supplier at least every 3 months, until such a point that all issues have been resolved.
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.
Disproportionate burden
At this time, we have made no claims of disproportionate burden.
Content not within the scope of the accessibility regulation
At this time, we have not identified any content that is not within scope of the accessibility regulations.
What we’re doing to improve accessibility
The University of Westminster is working to address the issues identified in the ‘Non-compliance with the accessibility regulations’ section above. We will prioritise our efforts to address the issues with the highest impact on users. We are working to develop an accessibility roadmap to show how and when we plan to improve accessibility on this website.
Preparation of this accessibility statement
This statement was prepared on 6 February 2024. It was last reviewed on 6 February 2024.
This website was last tested on 7 December 2023. The test was carried out internally by the University of Westminster Digital Accessibility Team, using a combination of manual techniques, automated and semi-automated tools and testing with a range of devices, browsers, operating systems and assistive technologies. The auditor looked at a representative subset of pages.