When on campus
- dial 0207 911 5000 ext 5555 from your mobile
- dial 5555 from a campus landline phone
- visit the reception desk
The University has trained first aiders at each campus and they are your first point of contact if you require first aid treatment. Dial 0207 911 5000 ext 5555 from a mobile, or 5555 from a campus landline and a first aider will be sent to you. Note that our first aiders are volunteers and have their own jobs to do too, so please only request them if something happens to you while at the University.
If you need the Emergency Services urgently, please call 999 and then contact reception afterwards and inform them of the situation.
You can also contact NHS 111 online, via the NHS app or by calling 111 if you need urgent medical help or advice but it's not a life-threatening situation. You can find out more on the NHS 111 page.
NHS crisis support is available 24 hours a day on free phone 0800 0234 650 (Urgent Mental Health Support).
For other sources of support, download our crisis and urgent support leaflet (PDF).
When off campus
If the accident or emergency occurs outside the University then you should go to the Accident and Emergency Department or Minor Injuries Unit at your nearest hospital.
Call 999 for an ambulance for emergencies such as loss of consciousness, severe chest pain, serious accidents or serious loss of blood.
Call NHS 111 if you need urgent medical help or advice but it's not a life-threatening situation. This is a new service from the NHS and you can find out more on the NHS 111 page.
Find out where your nearest emergency medical facilities are and keep their details handy.
NHS crisis support is available 24 hours a day on free phone 0800 0234 650 (Urgent Mental Health Support).
For other sources of support outside of office hours, download our crisis and urgent support leaflet (PDF).
Counselling
For duty counsellor opening hours, and for crisis and urgent support outside office hours, please visit our counselling page.