Student Engagement and Attendance FAQs

You should keep your ID card with you at all times when you are in the University, but if you do forget to bring it with you, or lose it, or if you haven't yet received it following enrolment, record this as an absence on SEA as you couldn't swipe in to record your attendance. This means the timetabled event will still show as an absence but the reason for no recorded attendance will be noted.

To add an absence click on the add absence button in SEA, further information on how to do this is available in the SEA guide. This will create an absence event on your calendar which staff will be able to see when reviewing your engagement record. The note is for reference only and should not be used to report issues with your attendance that you believe need investigating.

If you forget your ID card, the impact on your attendance record will be minimal as this will only affect one day of events

You will receive your ID card when you enrol. If you need a replacement card you can find further information on the Student ID cards page.

If you are unable to attend a class, due to illness or other unforeseen circumstances, you should log your absence and the reason for this against the scheduled class on SEA via the add absence button. It is important that you do this so we can see the reasons for your absence as we monitor your engagement.

If you're going to be away for a longer period of time (eg due to a bereavement, or more serious medical reasons) you should notify your Course Leader and/or Personal Tutor. You should also notify . If your illness or circumstances impact on your assessments you may need to complete a Mitigating circumstances claim.

In order for your swipe to record successfully you should see a green tick and your student ID number on the reader after swiping. If you saw both of these and it has not recorded, please contact . If you did not see a green tick and your student ID number when swiping then it will have been unsuccessful and no record will exist. You will need to add a note to your attendance record via the “add absence” button in your calendar, for the class in question, with a comment that you attended. The timetabled event will still show as an absence but the reason for no recorded attendance will be noted.

You may also wish to contact your class tutor to see if they can recall your presence in class and can manually mark you as attended. (They can contact us if they require guidance on how to do this). However, please note it may not be possible for the tutor to do this if they do not recall your attendance due to various factors, including the size of the class, the amount of time that has passed and other circumstances.

If your log-in has not recorded, please contact . If no record of an activity log-in can be found, you'll need to add a note to your attendance record using the "add absence" button in your calendar for the class in question, with a note that you attended/engaged. The timetabled event will still show as an absence but the reason for no recorded attendance will be noted.

One of the conditions of your Student Visa is that you are in regular, full-time attendance on your course. If you do not attend, the Visa Compliance Team will contact you to find out why and offer support. We will contact you by email and/or telephone and may ask you to come in for an attendance review meeting.

If you continue to miss classes and have not responded to any of our emails or phone calls, then the University will inform you that we will withdraw our sponsorship and the UK Visas and Immigration department will cancel your visa. This means that you would be withdrawn from your course and have to leave the UK.

To safeguard your visa, make sure you attend all your scheduled lectures and classes and make sure to swipe at the start of each class. If you are going to be absent for more than one day, then please contact to let us know why.

You can add your own absence into SEA if you have forgotten your ID card and been unable to swipe in via the add absence button. So we can see the reasons for your absence more clearly, please make sure you record them in SEA. This way, we can view the details as we monitor your attendance for UKVI purposes. If we have any queries about your absence then we’ll contact you.

If you have missed a number of scheduled classes your Personal Tutor may contact you to check how you are and if there are any areas with which you might need support. They can signpost you to the right place or put the right person in contact with you. For example you might benefit from a discussion about academic matters with your Personal Tutor, it may be that you are in need of student funding advice or you may benefit from taking up some of the services offered by the Students' Union.

If you continue to miss classes your attendance record may be reviewed by your Personal Tutor, a member of the Course Team and the University’s Student Engagement and Attendance Team. Under the University Regulations you may be withdrawn from your course if you are absent from your studies for a period of at least two weeks (10 consecutive working days). The Student Engagement and Attendance Team will contact you regarding this process.

If you have a Student Visa, the Visa Compliance team will contact you if you miss classes.

If you have a Student Visa and are notified by the Visa Compliance team you have been withdrawn due to non-attendance and failure to meet the conditions of your visa, you must contact them to discuss further.

If you do not have a Student Visa and are notified by the Student Engagement and Attendance Team you have been withdrawn from your course due to non-attendance under the regulations, you may submit an appeal against the decision. Information regarding the appeal process will be provided in the notification email you are sent. You must submit a statement and supporting evidence in support of your case for re-instatement within 10 working days of the date of the email notifying you of your withdrawal, to the Student Engagement and Attendance Team.

Please note, withdrawals are processed in accordance with the standard interruption of studies and withdrawal process and your tuition fee liability will depend upon the date of withdrawal. Student Finance England would be notified of your withdrawal and it would impact on your funding entitlement. Information regarding withdrawals and fee liability can be found on the Interrupting or withdrawing from studies page.