You are invited to a session delivered by Professor Felix Mavondo (Monash University, Melbourne, Australia). The session will be held online via Microsoft Teams, at 9:30 UK time (6:30pm Australian time) and presented by Dr. Felicity Hardley (University of Westminster).
A link has been sent to Service Research and Customer Experience Group members and to SMM staff via outlook calendar invite.
If you are not an SRCE member or SMM staff and want to attend please email Dr. Ruiz-Alba [email protected] to get the link to the Microsoft Teams event.
Please see the event flyer below for any further details.
