28 October 2024

Got a call from the University? It may be our friendly Student Check-in team

From Monday 28 October onwards, students across the University will receive check-in calls from peer student callers to ensure you are settling into the new semester and to provide any advice you may need.  

These phone calls are part of the ongoing Student Check-in call programme which was launched last year, and continues this semester from 28 October to 17 December 2024. Calls are led by the Students’ Union, in partnership with the University. 

During this period, you may receive a phone call from a fellow student caller who has been trained to help with any questions and signpost you to the many support services and opportunities available at the University. After the phone call, you will also receive a handy email with a record of some of the services discussed. 

The call will take no longer than 10 minutes and if you miss it or if it isn’t a good time to speak, you will have the opportunity to call back and leave a message to arrange for a better time. 

These phone calls are a platform for you to ask any questions, voice any concerns, and ensure you are having a good experience while studying at Westminster.  

The Student Check-in call campaign was launched back in October 2023. Some of the students, who received calls in the last academic year, said: 

        It was great to know that I was cared for and that my opinion mattered. I felt a sense of belonging.” 

        The call led me to further information about the student societies and provided me with information that I didn't know much about, such as the community organisers.” 

        The call made me feel appreciated and remembered.” 

        Having a call from a student to check on how I was doing made me feel very welcomed.” 

       Thank you to the callers for being kind and non-judgemental!” 

If you feel like a phone call is not for you, you can opt-out via this link and an email will be sent to you with all the information you need.    

For any immediate questions, please contact the Library and Student Centre team – either in person at one of our various on-campus service points, online on your Student Hub Live Chat, or by email ([email protected]).   

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