We’re adding multi-factor authentication (MFA) to all Google accounts to help keep your account secure.
This is a security feature you’re already familiar with when you access other university online systems.
MFA will be activated for all accounts on Wednesday, 31 July. After this date, you will be prompted to validate MFA every two weeks or when you use a new device or web browser to access your Google account.
It is important to remember that the Google platform and your chosen authenticator app, (e.g., Microsoft Authenticator), use different usernames.
To access your Google account, you will continue to use your_username@my.westminster.ac.uk, and to authenticate that account, you need to use [email protected].
Step one
Log in to your University Google account using [email protected]
Step two
When presented with the MFA login screen, enter [email protected] (do not use @my.westminster.ac.uk)
Need further information?
If you would like further information, please contact the IT Service Desk, or email [email protected], or call 020 7915 5488, ext. 65488, (opening hours 8am to 6pm, Monday to Friday).
If you'd like to receive updates about our activities, project updates and changes to IT services, please subscribe to the ISS Newsletter.
