Most University services will be closed from 5pm on Thursday 22 December, re-opening on Tuesday 3 January. Find out more about the support and services that will be available to you during the holiday period.
Seasonal break University closure dates
For the full schedule of the 2022/23 holiday closure dates, please see the University Seasonal Break Closure dates 2022/23 table.
Student Support Services
Library and Student Centre arrangements for the festive period
Monday 19 – Wednesday 21 December:
- Library spaces will be open 9am – 6pm
- Student Centre counters will be open 10am – 6pm
- Student Hub Chat will be open 9am – 8pm
Thursday 22 December:
- Library spaces will be open 9am – 5pm
- Student Centre counters will be open 10am – 5pm
- Student Hub Chat will be open 9am – 5pm
Friday 23 December – Tuesday 27 December:
- All Libraries and Student Centre counters will be closed
Wednesday 28 December – Monday 3 January:
- Marylebone Library will be open from 10am – 8pm. (Please note there will be no staffed service during this time – the Student Centre counter will be closed).
- Cavendish and Harrow Libraries and Student Centre counters will be closed during this period and will reopen on Tuesday 3 January 2023.
Online Library and Student Centre support and resources
The Student Hub Chat service will operate as normal until 5pm on Thursday 22 December and will reopen at 9am on Tuesday 3 January 2023. The Guide to Library and Archives Services web page includes links to our large collection of electronic resources and academic skills training, all of which can be accessed at any time.
There will be no Inter Library Loan (ILL) service from 5pm on Thursday 22 December to 9am Tuesday 3 January.
University residences
University residences will operate throughout the closure period with support available via the staffed receptions.
Online learning support and resources
Services and support for Blackboard and other online learning tools will operate as usual until 5pm on Thursday 22 December and will resume from 9am on Tuesday 3 January. Between these dates you can access our online support resources and knowledge bank for advice and guidance.
In addition, there will be 24/7 monitoring of Blackboard during the closure period by our service provider who will address any system issues or outages.
IT Service Desk and Information Systems and Support (ISS) maintenance
The IT Service Support Desk and ISS will operate as normal until 6pm on Thursday 22 December and will resume at 8am on Tuesday 3 January.
Access to University online resources and platforms will still be available as normal during the seasonal break.
Please remember to move Google-stored files and images to the University-provided OneDrive by early January. Read more about this news.
Security
During the holiday period, there will be a security presence at all our locations, even though our sites will be closed.
Our maintenance provider will also provide cover over the closure period to respond to any emergency maintenance issues.
For an emergency Estates-related issue, please call 020 7911 5000 from a mobile or dial extension 5555 from an internal landline. You will be directed to an out of hours operator who will respond to the Estates-related emergency issue.
Careers and Employability Service
The Careers and Employability Service (CES) will be closed from 4.30pm on Thursday 22 December to Tuesday 3 January. There will still be some exciting content on the Careers’ social media channels during the seasonal break, focusing on careers, wellbeing and festivities on CES Instagram. Stay tuned and follow us on Twitter, FacebookGo to UOW Careers Facebook page and InstagramGo to UOW Careers Instagram and log into engage for Careers resources.
Students’ Union
Your Students' Union services will be closed from 5pm on Thursday 15 December and will re-open on Monday 9 January with normal working hours. If you have any urgent queries, please email [email protected] and mark it as such it in email subject line. If you require immediate support, drop your UWSU a message on InstagramGo to UOW Students' Union Instagram or FacebookGo to UOW Student's Union page. Please note that during the holiday period, these channels will be intermittently checked by colleagues. For any academic advice, please visit uwsu.com/advice.
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